Privacy

We are committed to ensuring our guests privacy is protected. If you provide us with personal information we will ensure it is used appropriately and in line with the current GDPR regulations.

We will collect your personal data in a number of ways:

  • When you telephone us directly;
  • When you make a booking;
  • When you make an enquiry or request specific information through our website or via a third party website;
  • When you sign up to receive our Newsletter.

We will retain this information to:

  • Enable us to have a better understanding of your specific requirements and to assist us to offer you a personal service;
  • Record previous enquiries or bookings (to provide the highest level of customer service)
  • Provide information regarding guests who have made a booking with us;
  • Send promotional emails providing interesting information and details of special offers – we use MailChimp: https://mailchimp.com

We do not store any financial information relating to payments made by card.

We will safely store your information in accordance with current GDPR regulations and retain your information until such time as you ask us to remove it from our records.

We will never pass your personal information on to any third party.

In our endeavour to help you to plan your stay we have provided various links within our website to third party websites. Please be aware that when using these websites we have no control over their privacy policy.

We use Cookies to provide analytical information about how you use our website – this enables us to improve the information we provide and is purely statistical rather than personal ie, the information analysed does not identify you personally.